Field service & maintenance

Site visits that
record themselves.

A technician drives out, diagnoses the problem, uses two parts from the van, and explains it all in a phone call on the way to the next job. The work order gets written up that evening — if it gets written up at all.

Fint turns the site visit itself into the record: parts, photos, notes, sign-off.

On dispatch
The job arrives as a message
On site
Parts and photos captured live
On the asset
History that actually accumulates
A technician route: each stop closes with parts consumed, evidence, and a signatureDISPATCHSIGNED OFFDEPOTSite 4Site 9Site 11WO-3390 · COMPRESSOR C-114Seal kit ×2 · Contactor ×12.4 hrs · signed on site
Dispatch to sign-off — each stop closes with parts, evidence, and a signature, before the van pulls away.

Heard on the floor

This conversation
already happens.

None of this is new work. It's the work your team already does by message, radio, and phone call — and then re-types into a system later, or doesn't.

"The compressor's down again at Site 9."
"I used two seals from the van."
"Customer wants a quote before we proceed."
"This is the third failure this quarter."
"Need a part ordered — I'll be back Thursday."
"Can someone sign off on the overtime?"

Fint connects those conversations to the business transactions underneath them.

RM

Ravi MenonVan 6 · Field tech

online

Today

On site at 9. Compressor tripping on overload again.

10:12

Third one this quarter. Log what you replace.

10:14
Type a message

A day in the operation

One day in field service.

Nothing below is a separate administrative task. Each one is the moment the work happened, recorded by the person who did it.

  1. 07:30

    Dispatch

    The day's jobs arrive as messages with the site, the asset, and the last three visits attached — not as a list in a separate app.

  2. On site

    The work happens

    The technician records parts off the van, adds photos, and notes what they found while they're standing in front of it.

  3. Sign-off

    The customer confirms

    The customer acknowledges the work in the same thread. That acknowledgement is what closes the job.

  4. Back at base

    Nothing to write up

    Van stock, asset history, labour, and the follow-up quote already exist, because the visit wrote them.

MessageForms

The forms this industry actually needs.

These ship as part of the built ERP or get shaped to your process. If your business has a step that matters, it can become a MessageForm.

Work order

Dispatch, perform, record parts and labour, close with a signature.

Site inspection

Scheduled checks with photos and readings on the asset.

Breakdown report

Report a failure with symptoms, and start the clock.

Van stock request

Replenish the van from the depot — confirmed on both ends.

Parts consumed

What came off the van and onto the asset.

Preventive schedule

Recurring maintenance that arrives as a message when it's due.

Quote & approval

Get a customer decision without leaving the thread.

Dispatch change

Reassign or reschedule a job with everyone in the loop.

Start with Fint. Customize where your business is different.

Talk through your workflows

What changes

Same operation. Different record.

Today

Work orders written up from memory at 8 PM.

With Fint

Recorded on site, in the thread.

Today

Van stock is a guess.

With Fint

Parts come off the van when they go on the asset.

Today

"Has this failed before?"

With Fint

Asset history with photos from every prior visit.

Today

Quotes chased by phone for a week.

With Fint

Approved in the conversation that raised them.

On site

Captured once

The technician records the job where the job happened — not from notes hours later.

Per asset

History that compounds

Every visit, part, and photo accumulates against the equipment, not against a person's memory.

Signed

Closure that counts

The customer's acknowledgement is part of the record, so invoicing isn't a negotiation.

Questions

Field Service, specifically.

Request a demo

Your business. Your workflows.
One system.

Use Fint as it is. Or extend it to fit the way you work. Either way, you start with the same message-based ERP foundation.

Start with Fint. Customize where your business is different.

A 30-minute walkthrough

We show the real product — messages, MessageForms, and the records underneath.

Bring your hardest hand-off

The receipt that always goes wrong, the approval nobody can find. We'll show it in Fint.

Then talk about the gaps

If a process doesn't fit the standard system, we'll scope the MessageForms that would.

Prefer email? hello@fint.biz

See Fint in action

Tell us a little about your operation and we'll tailor the walkthrough.

Name

Work email

Company

Locations

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